Synway Released UC500 IP-PBX to Help Enterprises Build Highly Versatile and Robust Communications

The UC500 is an IP PBX appliance designed to bring enterprise-grade unified communications and security protection to all levels of businesses at an unprecedented price point without any licensing fees, costs-per-feature, or recurring fees. The UC500 enables enterprises to unify multiple communication technologies, such as comprehensive voice, fax, calling, conferencing, video/audio surveillance, data tools, security surveillance, mobility, and facility access management into one commonly managed or accessible network.


With an advanced hardware platform, dual power supply and software functionalities, the UC500 can support up to 500 registered users and offer effortless setup and deployment via the web-browser user interface. Besides auto-discovery of diverse endpoints and auto-provisioning, the UC500 series offers a set of comprehensive features, including customizable call-routing, multi-level IVRs, call queues, auto-attendant, call detail records (CDR), multi-site peering, voicemail/fax forwarding to email and more.


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Key Features

  • Supports up to 500 users, 80 SIP trunk accounts, up to 80 concurrent calls, 50 conference attendees

  • Integrated 2 PSTN trunk FXO ports, 2 analog telephone FXS ports with lifeline capability

  • Supports up to a limitless-level IVR (Interactive Voice Response)

  • Built-in call recording server; recordings accessed via web user interface

  • Supports call queue for efficient call volume management

  • Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.

  • Supports voicemail and fax forwarding to email

  • Integrated LDAP and XML phonebooks, flexible dial plan

  • Zero configuration provisioning of Mainstream SIP endpoints

  • Highest level of security protection using SRTP, TLS and HTTPS encryption

  • Hi-speed network ports with Integrated NAT router and built-in firewall

  • Multi-language auto-attendant to efficiently handle incoming calls

  • 1.5GHz ARM Quad-core processor, 1GB DDR RAM, 8GB EMMC Flash


Unique Selling Points


  • Hi-Interoperability with Network

UC500 has the super NAT network adaptability. In the system deployment, the remote SIP extension registered to the UC500 need not any NAT traversal setting.


  • Excellent Compatibility

Without NAT traversal setting, UC500 could be compliant with other mainstream SIP endpoints or components with changeable IP addresses, which effectively reduces complexity of configuration.


  • Intelligent Resource Allocation

UC500 optimizes system resource utilization and system efficiency via stochastic algorithm, effectively minimizing hitting over processor resource and improving reliability in any scenarios.


  • High User-Friendliness

UC500 leverages autoclip intelligent inbound routing mechanism. With call records, UC 500 can intelligently match inbound call number with historic called one in autoclip. Moveable extension, call forwarding, DND, etc are available.


  • Multiple High-Security Modes

Multiple security mechanisms in UC500 are available, including password, ACL, data filtering, etc. Besides, outbound routing, DISA, conference, voice mail and other applications support PIN code setting to customize dynamic firewall.


  • Flexible Surveillance

UC500 adapts flexible multiple-layer monitoring modes to protect privacy at maximum level and ensure high-level of security and reliability in most conditions.