Abstraction: Synway's SMG1000 series analog SIP gateway, from 2 ports to up to 144 ports, has become a significant player in hospitality industry for its customizable rich features and unparalleled cost. With over 1,000,000+ session running in the field, Synway's SMG1000 series has been approved by many brandname hospitality solution providers including Phonesuite, Mitel and more.

Hotel phone systems, or hotel PBX (Private Branch Exchange) is the system that typically manages all the hotel’s internal and external telephony communications and it’s behavior. Internal calls in hotel phone systems are typically calls between guests and the front desk or other hotel facilities as well as calls among hotel employees. These days all modern phone systems support VoIP, however, some hotels do not have the proper infrastructure to support VoIP phones in the guest rooms. Such hotels may keep their analog phones and analog infrastructure to provide service to the rooms, while still benefiting from the advantages of VoIP in the offices and external calls. To do that, the hotel must make sure that the purchased hotel phone system supports both VoIP and analog extensions, which Synway's SMG1000 would play a key role in this combination of VoIP and Legacy Analog System.

External calls include anything that goes outside of the hotel – including calls with potential customers, guests while outside of the hotel, suppliers, etc. The hotel phone system typically includes an IVR (Interactive Voice Response) to assist callers, and oftentimes includes call-center features, such as queue management and call statistics – unanswered calls, wait-time, and more.

These days all modern phone systems support VoIP, however, some hotels do not have the proper infrastructure to support VoIP phones in the guest rooms. Such hotels may keep their analog phones and analog infrastructure to provide service to the rooms, while still benefiting from the advantages of VoIP in the offices and external calls. To do that, the hotel must make sure that the purchased hotel phone system supports both VoIP and analog extensions.

To make efficient external calls, hospitality system providers need to maximize existing network values for hotel operators. In past decades, these solution providers have found most efficient ways to processing long distance calling via widely adopting analog VoIP gateways, which connect hotel internal legacy PSTN networks to VoIP-based cloud applications. During this process, Synway's SMG1000 series analog SIP gateway, from 2 ports to up to 144 ports, has become a significant player in hospitality industry for its customizable rich features and unparalleled cost. With over 1,000,000+ session running in the field, Synway's SMG1000 series has been approved by many brandname hospitality solution providers including Phonesuite, Mitel and more. As time goes by, Synway would be the top vendor for these solution providers in the market, because of high penetration market share and easily accessible technical support. With all typical hotel-requested features (MWI, SRV, Cloud management, etc), Synway's SMG1000 series is capable to fulfill all mainstream requirements around the world.

With an efficient way to help legacy telephones, fax machine and PBXs interconnect with IP network, Synway's 2/4/8/16/24/32/48/72/96/120/144 ports analog FXS gateway enables hotels, hospitals, government entities and multi-branch enterprises to process powerful, versatile and efficient VoIP solutions with unparalleled cost advantages.

Thanks to long standing IP expertise, Synway has brought out a whole new package of VoIP solutions. Our VoIP gateway, different than rivals, not only delivers its high cost advantages, but also features easy-to-use, customizability, Plug-And-Play capabilities, and world-class voice optimization technologies. It ensures seamless interoperability with any complex network environments and also makes the VoIP gateway an ideal option for system integrators, SPs and enterprises.

● Widest product range

Widest option for enterprises and carriers, portfolios include cost-effective and versatile FXO/FXS/E1/T1 VoIP gateway, high-performance hybrid VoIP gateway and carrier-grade SS7/SIGTRAN VoIP Gateway,as well as transcoding, call classification and SBC gateway for specific requirements.

● Flexible configuration

Compliant with diverse networks (FXO, FXS, T1, E1, J1, IP): support various multimedia

processing capability (conferencing, fax, compression and SuPerForm echo cancellation for voice enhancement)

and an array of Protocols (SS7, SIGTRAN, ISDN PRI, CAS, R1, R2, Wireless).

● Compliance with any applications

With optional inbuilt industrial server, Synway’s VoIP gateways are compliant with any IP-based applications; it

also supports any category of third party software, including UC, IP-PBX, Contact Center and more. In legacy PSTN

network, Synway VoIP gateway could converge applications based on legacy networks.

● Low to high scalability

Modular architecture and wide product range ensure flexibility and expandability from low density to high density.In a single chassis, 2~1,920 channels are available for diverse applications. For all product categories, a unified management software allows for easy configurations, system upgrading or general maintenance.

● Diverse media resources

Support high-capacity voice playback and Codecs, conferencing, faxing; Support T.38/T.30; optimized for IP-PBX,

IVR and ACD applications, with EXT IVR server or GUI management.

● Carrier-Grade reliability

Special power system with standby redundancy; advanced cooling system to reassure long-standing robustness ;

special air cleaner to protect against dust accumulation inside chassis; RoHS compliant; Inside temperature control and alert system.

● Cloud-Based management system (DCMS)

Real-Time Monitoring of VoIP Gateway Status; Management Capability for More Than 10,000 Devices; DCMS

Features Cloud-based Management Capability; Superior Network Access Traversal (NAT) Capability. For Detail,

Please refer to www.synway.net.

About Synway

As a leading designer of Telecom hardware and IP communications, Synway has been specialized in providing VoIP Gateway, Softswitching Platform, CTI Voice Board and Call Logging Hardware since the 1990s. Over 3,000 solution providers from 56 countries have benefited from Synway’s widest product portfolios and decades of service expertise and applied Synway’s signaling and media processing technologies into Unified Messaging, Call Center, SIP Trunking, Soft Switching, and more IP communications.