CALL RECORDING CARDS & SOLUTION

ANALOG RECORDING SERVER

8-24 Ports Analog Recording System to Passively Tap and Monitor

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HomeAnalog Recording Server

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Analog Recording Server

Widest Product Range for Passive and Active Call Recording

For two decades Synway has consolidated its position as a leading International call recording cards and software. Because Synway's products and services react rapidly to unpredictable business and industry environments, they provide continual advantages to small, medium and large scaled developers and end users. Synway has widest product range for call recording applications, including passively tapping into analog lines, E1/T1 lines, digital stations, IP networks, wireless radio, radar lines.

Unparalleled Commercial Values for Developers and End Users Globally

Based upon its well established products and services for call recording application providers, Synway now is progressing into a new era of growth. To cement its brand as a world-class vendor of call recording hardware, Synway will help clients overcome new challenges in unexpected economic situations and cooperate with more partners, especially public relations partners in the next stage of growth.

Unparalleled Commercial Values for Developers and End Users Globally

Based upon its well established products and services for call recording application providers, Synway now is progressing into a new era of growth. To cement its brand as a world-class vendor of call recording hardware, Synway will help clients overcome new challenges in unexpected economic situations and cooperate with more partners, especially public relations partners in the next stage of growth.

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Features

Reliable PowerPC built-in application software, with low power consumption
Embedded system base on RISC structure
Hot swappable 3.5in hard disk, with high capacity
Hi-IMPEDANCE monitoring
Multiple modes to stop/start recording
Simultaneous recording for up to 24 analog channels
Caller ID reception
Support DTMF
Programmable signal analysis tool to monitor audio signals

Capabilities

Audio/silence monitoring
Support AGC
Calling process monitoring
Automatic Voltage Sensor
Generate Beep tone;
Web-based administration
Audio Search and perimeter configuration
User Identity management
Intelligent search and information statistics
Remote reset and upgrading

Core Specifications

Configurable for analog 8~24Chs	Monitoring points could be flexibly selected, including points between PBX or Telephone, or Point between any audio signals; it is widely used in call center or logging systems;
OLED display	Adapt 128*64 duplex high profile display to show status of recording server; With on-board keys, users could configure logging features effortlessly;
Programmable signal monitoring	Monitor single or dual frequency signals, so it can be widely used in complex network environments, for a variety of PBX brands and corporate telephone categories;
Hi-Impedance Recording	Input impedance: ≥1MΩ/500V DC; ≥8kΩ/1000V AC, do not influence signal transfer;
Multiple Codes Formats	DSP-based Codecs: A-law(G.711), μ-Law, IMA-ADPCM; Software-based Codecs: 16-bit linear PCM, MP3, VOX; Support Windows WAV format; the audio file could be replayed out or edited by Cooledit or other general audio tools;
Generate Beep tone	Beep tone is for logging alert, and could be adjusted while needed (the default gain is -4DBM); While audio frequency is 1KHz, the audio on the line is -24DBM;
Real-time monitoring and statistics feature	Monitor the ongoing channels in real time, and can output statistics report in terms of channel NO., caller ID, Called Number, Logging time interval, Logging time length, logging direction, calling categories; follow up all users’ activities, and recover web-based activities of users; could configure tens of logging parameters for logging applications, so users could customize logging features in terms of individual demands;
Intelligent saving modes	With independent saving configuration page, users could manage hard disk, and so server could administrate HD automatically. For instance, a hard disk is fully occupied, the system will use another disk or delete data in the existing disk, which ensures 365*24 availability; real-time backup, or on-demand backup is also available, or delete backup data in certain time point.
Configuration for all channels and number filtering	Each channel could be configured independently, including recording direction, corresponding calling parties, or agents. Certain numbers could be filtered, and long-distance calling or calling-in alert number could also be alerted;
Agent and caller information management	For agent recording in call center, an array of agent information management could be activated by Agent Administration Page for recording. For easy management of caller information, the number filtering could add caller number and set alert feature, so the caller identity would be alerted on display;
Multiple Alert Modes and users authorization management	To remind users in mal-function situation, the recording server could launch audio alert, email alert, web alert and so on while channels do not work normally, disk is fully occupied, or no recording goes on; it also systematically manage users’ authorization, and the administer could define authorization for web-based users, and customize different authorization for different users.
Remote reset and upgrading	The web-based terminal could reset the recording servers, and upgrade the firmware anytime and anywhere;
Input/output Interface	RJ11 interface: one jack for one telephone Network interface: 10/100M for Internet SD interface: standard SD interface, 4G SD card, Built-in system software Cabinet for Hard Disk: for 3.5inch hard disk

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CALL RECORDING CARDS & SOLUTION

ANALOG RECORDING SERVER

Why Do You Choose Synway to Win in Competition?

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